Is Skype Ready For Business?

Is Skype ready for business? The answer is a solid Yes if you count Skype Extras – third party products that can be used to enhance the basic calling features of Skype. For example, customer relationship-management software vendor Salesforce.com (CRM) has integrated Skype into its application.

The Basic Skype Calling Service According to Skype, more than 30% of Skype users are already tapping the service for business. About 97% of them pay for SkypeOut, which allows for calls from a PC to a phone. Among the business users, about 31% list a SkypeIn number on business cards. That service lets people call into a PC from an outside phone.

Compared with fixed landline, one great advantage of using SkypeIn is that you can answer the call anywhere in the world. Your customers simply call a local phone number (SkypeIn number), and Skype routes the call to your computer, such as your laptop computer while you are waiting for your fight in an airport. Similarly, non-U.S. companies can get U.S. numbers and send their incoming calls to agents anywhere in the world.

The baisc Skype calling service, however, lacks some critical business features, such as music on-hold, auto attandent, automated outbound calls, and customizable IVR capabilities.

Skype Public API The Skype solution for the lack of business features is its open Skype API, which allows third party developers to create products that work with Skype. Since its inception, there are thousands of developers in Skype developer programs, and hundreds of software and hardware products created based on Skype API.

Setup Auto-Attandent As shown in the following video demo, it only takes a few minutes to set up an auto-attandent system for your SkypeIn number using Voicent IVR Studio. The vidio demo can be accessed at Voicent’s website.

Setup Custom Support IVR System To design a customer support IVR system normally takes more work. For example, an IVR system might present different options to different callers based on their purchasing history, which normally stored in a company-wide customer database. With IVR Studio, developers can easily implement these features using the tool’s extension methods. More information can be found in IVR Tutorial.

Automated Outbound Calls Whether for service reminders, emmergency notifications, or lead generations, you can take advantage of another tool called Voicent BroadcastByPhone Autodialer. To use the product, all you need to do is create your call list, record your voice message, and click dial. The software takes care of the rest, such as leave a message on an answering machine or a voice mail system. It also allows call transfer to any phone number, such as your cell phone number. So when the person called is interested in your offering, he or she can press a key to have the call transferred to you.

Download and Give it a Try

You can download the whole software package and give it a try. There is no time limit on the trial version.

Why VoIP Business Phone Service Is Productive

It is the result of advanced telecommunication services that now we have to pay a fraction of cost for long distance calling as compared to traditional phoning system. The introduction of VoIP (Voice over Internet Protocol) is that latest of example how this technology has eased the burden of heavy phoning bills, especially in the long distance callings. This is why business people like to have this system to communicate with international customers. The VoIP features are especially helpful for the business organizations because they can handle multiple calls at one time. Have a brief look at why business VoIP service has been growing so fast and what sorts of productive business features it has.

Businesses can gradually reduce monthly phone cost with the help of VoIP (Voice over Internet Protocol) technology. The bandwidth efficiency of the internet is the most crucial factor for establishing smooth and quick communication network. The VoIP solutions are much advanced than traditional copper-wire telephone systems. They are aimed to evolve unified communications services that can efficiently handle all communications including phone call, e-mail, call conferencing, fax, voicemail, and so on. The discrete unites can easily be delivered through any means to any receiver. There are basically two different packages, in which first one focuses on business VoIP for medium to large enterprises, and the second package is aimed at small to medium to large business organizations.

The VoIP business phone services have been pushing out to the conventional phone systems because of their business benefits, easy-to-use advanced calling features and affordable infrastructure prices. Some of the major benefits of business VoIP include- improved productivity, reduced maintenance costs, affordable telecommunication and infrastructure costs, use-friendly calling features, simultaneous transmission of voice and data, multiple calls conferencing, scalability, etc.

The prices of extensions are much lower than PBX and traditional key systems. Its devices have simple and intuitive user interfaces, so users do not find it difficult to make simple configuration changes. Furthermore, users of dual-mode handsets can find smooth conversation facilities by applying internal Wi-Fi network. One can access quality services in order to meet specific telecommunication requirements in the business. These days, most of the business VoIP service providers are offering advanced communication features for long distance callings at a reduced cost. Online facilities are open for all where you can find an appropriate VoIP service package. So select any of them as per your business needs.

A Business Phone That Cares For The Environment With The Nokia E7 In Green

There are a number of handset models that are specifically designed for the career-oriented individual. Examples of these phones are the Blackberry Torch, the Motorola Milestone 2, and the Sony Ericson Vivaz Pro. However, none of the handsets mentioned above come with numerous features that are geared towards conservation and environmental awareness. This is exactly what the Nokia E7 in green has to offer.

When it comes to business features the E7 comes with features that make it one of the most ideal business phones in the market. It comes with Mail for Exchange for real-time work emails. The phone comes with Microsoft Office integration that allows you to view and edit document in Microsoft Office format. It allows you to view documents in PDF format with an Adobe Reader. It comes pre-installed with a Traveler app to help you keep track of flights. You gain access to the Ovi Store where you can purchase and download more business apps. Lastly, it comes with security features in the event that someone steals the phone.

Aside from being an ideal business phone, the Nokia E7 is an environmentally friendly phone at the same time. It comes with an assortment of features that constantly make you aware of environmental issues.

When it comes to conserving energy, the phone’s charger is highly efficient in charging its batteries. If ever you forget about unplugging the charger, the phone gives off a reminder when the batteries are fully charged. It comes with an ambient light sensor for detecting sufficient lighting. It also comes with a power save mode.

The phone also comes with an assortment of eco content services. It comes pre-installed with environmental themes and ringtones. With Ovi Services, the most optimal routes are plotted for more efficient fuel consumption. It also comes with pedestrian route directions to promote traveling by foot.

Aside from its features and services offered, the Nokia E7 in Green is free from environmentally hazardous materials. Using the phone will never leave a heavy burden on your conscience. You get both an environmentally friendly phone and a phone that is perfect for business.